Shipping policy
At K9 Outdoors, we are committed to providing our customers with reliable and efficient shipping services. Please review our shipping policy below:
Order Processing Time
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All orders are processed within 1 to 3 business days (Monday through Friday, excluding holidays).
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Orders placed after 11:00 PM will be processed on the next business day.
Shipping Time
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Delivery transit times typically range from 5 to 8 business days (Monday through Friday), depending on the shipping destination.
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Please note that transit times may vary during peak seasons or due to unforeseen delays by the carrier.
Shipping Costs
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Shipping costs will be calculated at checkout and are based on the destination and the weight of the package.
Order Tracking
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A tracking number will be sent to your email within 24 hours of your order being shipped. This will allow you to monitor the progress of your shipment.
Address Changes
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If you need to update your shipping address, please contact us at Information@k9outdoors.com within 24 hours of placing your order. Once your order has been processed, we may not be able to make changes.
Order Cancellations
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To cancel an order, please contact us at Information@k9outdoors.com within 24 hours of placing your order. After this timeframe, cancellation requests may not be accommodated.
Lost or Damaged Packages
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If your order arrives damaged or is lost during transit, please notify us immediately at Information@k9outdoors.com. We will work with the carrier to resolve the issue and ensure you are satisfied.
Shipping Destinations
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Currently, K9 Outdoors ships to customers in [insert your shipping regions, e.g., the USA, Canada, or worldwide].
If you have any questions or concerns regarding your shipment, feel free to reach out to us at Information@k9outdoors.com. We're here to help!
Thank you for choosing K9 Outdoors!