Payment Policy

Understanding Our Payment Policy

Selling Country: United States
Customer Service Email:info@k9outdoors.com
Customer Service Phone:+1 224-563-8547
Address: 495 Kenilworth Ave, Glen Ellyn, Illinois, 60137, United States

PAYMENT OPTIONS
Payment Methods

At K9 Outdoors, we highly value your safety and convenience. We offer various payment methods that are easy to use and comply with U.S. regulations.

1. Credit/Debit Card
Secure and Convenient Payments

We accept all major credit and debit cards, including Visa, MasterCard, American Express,Diners Club and Discover. This payment method is safe, convenient, and widely used in the United States. Here's how to complete your transaction using a credit or debit card:

  • Choose "Credit/Debit Card" as your payment method at checkout.
  • Enter your card details, including the card number, expiration date, and CVV.
  • Complete the billing information as requested.
  • Confirm your payment, and you will be redirected to a confirmation page on our site.
  • A confirmation email of your purchase will be sent to you.

2. Apple Pay & Google Pay
Mobile Payment Options

For customers using Apple or Google devices, we offer Apple Pay and Google Pay for seamless, contactless payments. Both options are secure and allow for a quick checkout experience:

  • Choose "Apple Pay" or "Google Pay" at checkout.
  • Authenticate the payment using Face ID, Touch ID, or your device password.
  • Confirm your shipping and billing information.
  • Once the payment is successful, you'll be redirected back to our site with an order confirmation.

3. Shop Pay
Fast and Secure Checkout

We accept Shop Pay, a secure and convenient payment method that allows you to check out quickly using saved information. Shop Pay is powered by Shopify and ensures a smooth and protected transaction experience.

To use Shop Pay:

  • Select Shop Pay at checkout
  • Confirm your saved shipping and billing information
  • Authenticate your payment using your email or mobile number
  • Complete your order in just a few clicks

Shop Pay supports secure transactions using encrypted technology and complies with all major U.S. payment standards. It's an ideal choice for returning customers who prefer a faster checkout process.

Security and Protection

Your security is our highest priority. All transactions on our website are encrypted using advanced SSL technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with regulatory requirements.

Customer Service

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service. We are here to assist you every step of the way. You can reach out to us by email or call the number for support.

Website name: K9 Outdoors

Address: 495 Kenilworth Ave, Glen Ellyn, Illinois, 60137, United States

E-Mail: info@k9outdoors.com

Phone: +1 224-563-8547

Customer service: Monday to Friday between 9:00 am to 5:00 pm.

Overview of Our Payment Policy

Our payment policy is designed to ensure a seamless transaction experience for all customers. We prioritize secure payments, offering various methods to suit your preferences. This includes credit cards, digital wallets, and bank transfers. By implementing the latest security measures, we guarantee that your personal payment information is always protected. Therefore, you can shop with peace of mind, because we prioritize your financial safety.

Payment Methods Accepted

We accept multiple payment options, so customers can choose what works best for them. These methods include major credit and debit cards, PayPal, and other secure payment gateways. However, if you prefer a specific method that's not listed, feel free to contact our support team for assistance. By providing various payment methods, our aim is to enhance your shopping experience and make it more convenient.

Refund and Cancellation Policy

Understanding refunds and cancellations is crucial when navigating our payment policy. If you need to cancel an order or request a refund, you must do so within 30 days of your purchase. Our team works diligently to process refunds efficiently, ensuring you receive your money back swiftly. Therefore, you can trust that we're committed to addressing your needs and maintaining customer satisfaction at all times.