Clawing Cat Toys - FAQ:

>Does your business have a quality control program?
Yes. On the QC policy, noted that we can offer top quality product base on our professional experience and our clients' satisfactions from global markets are showing the points: details achieve quality!
We do keep it in mind for our long-term business thinking from the management to all the skillful workers.Every step in the production process must pass quality control inspections.
From raw materials to final production and packing, every stage is inspected to make sure it meets your requirements.
Inspection with every sections and reports offered during the whole production and 100% grantee quality before shipment.

>What are the main markets exporting markets of your product ?
Noted that our main markets are: Europe, USA, Aus/NZ, South American and etc.

>Which certification of requirement your products or material able to pass ? Please list details:
Noted that our products able to pass REACH, Lead safe, Non-toxic, Nickel free, Non-phthalate, Azo free, CE/EN71/SGS/CCIC inspection & Rohs Authentication etc.

>Do you have own design team?If yes,please list details:
A brief of our design team:
We do own an experienced and creative team with total 9 persons made up of designers and sample man from many different backgrounds. The department uses mainly traditional paper techniques and CAD technical system for creating designs as well as the latest in Photoshop and Illustrator technology for specific projects.

>Do you have EDI(Electronica Data Interchange)capability?If YES please list hardware and software details:
We have LAN (local area network) with relative depts, which help us to work efficient.And ERP management system is imported to the company from year 2000.

>Do you accept Paypal,Western Union?
Yes! We accept difference payment ways for clients’easy, such as T/T, L/C, Paypal, Western Union,  etc.

>Your products have after-sales service？
We can take care of your logistical work, from sending of the samples as well as the total production.
Because it is even for the experienced not easy to encounter hitches during the shipment of goods, we let its customers benefit of all her experience and expertise in effectively delivering goods.
Together with our shipping partners we take care of finding the best shipping solutions, completing the necessary documentation and follow-up on shipment and keep the customer informed. After the shipment arrived in the port, we deliver at warehouse door.